Contact information

We’re here to help.

If you have questions about your order, product information, shipping, returns, wholesale inquiries, or general support, please contact us using the information below. 

Customer Support

Email: info@emncecompany.com

Business Hours:
Monday – Friday
8:00 AM – 5:00 PM (PST)

Response Time:
We aim to respond to all inquiries within 24–48 business hours.

Mailing Address

EMNCE Company LLC
PO Box 24
6320 Passons Blvd
Pico Rivera, CA 90660
United States

Important Note

Refunds are only available for orders placed directly through this website. Please include your Order ID when contacting us regarding an existing order so we can assist you faster.

If your order was placed through a third-party marketplace, all return, refund, exchange, and order-related requests must be handled through the marketplace where you made your purchase.

Thank you for choosing EMNCE Company LLC.